Exploring Dialogflow: Understanding Agent Interaction

Dialogflow is a powerful tool that allows us to create conversational tools without the complications of needing to handle natural language processing. But before we dive into the platform, it’s important to understand all of the different concepts that tie together to create the conversational agents that we can create. When I started exploring the platform I jumped in without knowing what was what — so in this article I want to quickly run through each of the concepts to help provide some foundational understanding for the platform. Just as you would say Hello to your friend before conversing with them, invoking…

Building a Guitar Chord Tutor for Actions on Google: Part Two

In the last part of this series, we looked at how we can build a tool for Actions on Google – if you haven’t checked that out yet then it might be worth reading it before continuing this article: In part two, we’re going to be taking a quick look at how we can leverage parts of the Actions SDK to cater for visual conversational response using what are known as rich responses. We’ll be using rich responses to show the user a visual representation of a guitar chord if the device in use supports visual elements when Actions are…