Follow Guidelines, not rules


Learning a new way of doing something is a very powerful tool – not only does it open our eyes to new perspectives, but it has the potential to improve on a previous approach we may have taken to solving a problem. The more we learn, the more perspectives we have in place to creating a solution. With this set of approaches that can then be used, we will generally pick the one that feels...

Ask a question, don’t give the answer


When presented with a question, it’s natural for us to want to help – sometimes this can be in the form of providing a solution to the problem. Someone asks a question, we provide the answer and they have a solution that unblocks them. Whilst that solves a problem and clears their path for the short term, there can be a missed opportunity for long term development – providing...